Almost all user guides are written by techies who know the product intimately. This gives rise to three pervasive problems:1 - technospeak;
2 - the assumption that end-users have prior essential knowledge;
3 - unclear, confusing, ambiguous, omitted instructions and poor English.
Abacus personnel with science and arts backgrounds solve all of these problems. The techie - user communication gap is bridged. We assume the end-user to know as much about your product as we do – nothing, unless you say otherwise. All documents written by us are clear, concise, intelligible, unambiguous, and are guaranteed to be error-free.
On-line and printable versions are produced, according to your wishes.
